Tariff

Guests are requested to obtain the tariff card form the reception

Settlement of Bills

The Management has the sole discretion to take an advance from guest at the resort, depending on duration of stay. Bill must be settled on presentation. Personal cheques are not accepted.

Arrival & Departure

Check in time 12 p.m. & check out time is 11 a.m. If you wish to extend your stay or need a late check out, please contact the front office manager.

Guest Belongings

Guests are particularly requested to lock door of their room when going out or when going to bed. The management will not be responsible in any manner for the loss of goods not entrusted to the management or for the damage thereof whether due to neglect of hotel staff or agents or any other cause whatsoever including theft or pilferage.

Hazardous Goods

Storing of raw or exposed, explosives or any other articles of a combustible or a hazardous nature in the residential room in the hotels premises is strictly prohibited.

Safety Precaution

Please refrain from using electrical appliances such as heaters, cooking appliances of irons that could cause a fire.

Damage to the hotel Property

The guest will be responsible for any loss or damage to the hotel property (linen, furniture, fixtures etc.) caused by themselves, their friends or any person for when they are responsible. Misusing linens and towels, causing permanent stains will be chargeable.

Pets

Dogs or any other pets are not allowed into the hotel premises.

WI – FI / Cable TV

Wi - Fi is available throughout the hotel premises and is not chargeable & cable TV line all rooms. (Signals are not guaranteed as provided by outside agency)

Visitors

Only in house guests are allowed in the rooms, strictly no outsider. Outsider allow in café, restaurant, book library, swimming pool, snooker room, garden area.

Managements Rights

The management reserves for itself the absolute right of admission of any person into the hotel premises of to request any guest to vacate the same when asked to do so. In case of defaults, the management will be entitled to remove the luggage and belongings of the guest concerned from the room occupied by the guest.

Government Rules and Regulations

The guests are requested to observe the government Rules and Regulations that may be enforced from time to time in respect to Registration Alcoholic drinks fire arms etc.

Sight Seeing and Tours

The front desk can help you with sightseeing and Tours.

Laundry

For laundry service contact front desk.

Swimming Pool

Pool timing is 08 AM to 10 PM. Please read the pool instructions. Pool towel are available pool deck area.

Doctor

Should you need medical attention, we have a doctor on call. (Chargeable)

Complimentary

1. Breakfast served at café between 07.30 a.m. to 09.00 a.m.
2. Drinking water bottle on arrival (Purchase additional requirement)
3. Tea / Coffee / Milk / Sugar sachets on arrival (Purchase additional requirement in café)

Café / Restaurant

We have a Bengali, Chinese, North Indian & Continental cuisines restaurant with an extensive menu. Our Bengali cuisine is not to be missed. No food can be ordered from outside. Restaurant will be open 10.30 p.m.

The Mocktails Bar

Welcome to our in house mocktails bar. Drinks can also serve in the room, restaurant, pool and Garden.

Upgrade your rooms

When rooms are available we are happy to upgrade you at a nominal additional cost.

Toto – Prepaid Car Service

For Toto / car requirement please contact the reception, to ensure your safe & prompt travel we suggest you book prepaid Toto or car at the reception.

Card / apps payment

We accept MasterCard & Visa Card, pay tm etc….

Bi Cycles & ATV

Rent Bi cycles & ATV at your own risk.

Maps

Maps are available at the reception

Library

We have small collection of books for you near the reception.

Amendments

The above rules have been laid down to ensure a comfortable stay for all our guests. The management reserves the right to add, alter or amend any of the above terms & conditions at any time without notice.

Electricity cut

Electricity provider our local distribution network operator (West Bengal State Electricity Distribution Company) Cut of Electricity Distribution generator / DG backup is available.

Documents

Please bring your voter ID card and Aadhar Card with you while check in.

Lastly...

Please share our concern about the environment and help conserve water & electricity.
Please deposit the key at the front desk before checking out.
Have a very pleasant and memorable stay